Effective Date: April 15, 2025 Bulevar Despota Stefana 40, 11000 Belgrade, Serbia +381 11 4429 608 [email protected]
1. Introduction At Quorenta Advisory, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or engage our consulting services.
2. What Information We Collect We may collect the following categories of personal data: Contact Information: Full name, email address, phone number, and company name Professional Data: Job title, business function, company details Technical Information: IP address, browser type, usage data (via cookies and analytics tools) Communication Records: Emails, messages, and notes from consultations or project collaboration Other Voluntarily Provided Data: Any information you choose to share with us through contact forms, surveys, or events
3. How We Use Your Information We use your personal data solely for business-related purposes, including: Responding to your inquiries or consultation requests Delivering our advisory services and fulfilling contractual obligations Sending updates, insights, or invitations to professional events (with your consent) Conducting internal analysis to improve our website, services, and communications Ensuring compliance with applicable legal and regulatory requirements
4. Legal Basis for Processing Our data processing is based on one or more of the following legal grounds: Consent – when you voluntarily provide data (e.g., via forms) Contractual Necessity – to perform a service you requested Legal Obligation – when required by local or international law Legitimate Interest – such as improving client service or securing our website
5. Data Sharing and Disclosure We do not sell, rent, or trade your data. However, we may share your personal information with: Trusted service providers (e.g., IT, analytics, cloud storage) under strict confidentiality agreements Legal authorities if required to comply with regulations or protect our legal rights Affiliates or subcontractors solely for fulfilling contractual projects or engagements
6. Data Security We employ industry-standard security measures to protect your data against unauthorized access, misuse, alteration, or loss. These include encryption, secure servers, and strict internal access protocols.
7. Data Retention Your personal data is retained only for as long as necessary for the purposes stated above or to comply with applicable legal obligations. You may request deletion at any time (see Section 9).
8. International Data Transfers If your data is transferred outside Serbia or the European Economic Area (EEA), we ensure it is protected by adequate safeguards (e.g., EU standard contractual clauses or certified third-party frameworks).
9. Your Rights You have the right to: Request access to the personal data we hold about you Correct inaccurate or outdated information Request deletion of your data (“right to be forgotten”) Withdraw your consent at any time Object to or restrict certain types of processing Lodge a complaint with the Serbian Commissioner for Information of Public Importance and Personal Data Protection To exercise these rights, please contact us at [email protected].
10. Cookies & Analytics Our website may use cookies to enhance functionality, analyze traffic, and personalize your experience. You can manage your cookie preferences through your browser settings.
11. Policy Updates We may update this Privacy Policy to reflect changes in legislation, technology, or our business practices. The most recent version will always be available on our website, with the effective date clearly stated.